No returns will be accepted without a Return Merchandise Authorization
(RMA) number. All returns will be subject to a 20% restocking
fee and are expected to be in the original packaging with all
accessories included. The buyer is responsible for freight charges
on the return.
Returns will not be accepted on special order items that Tangent
acquired solely to fill your order.
All used products purchased include a one-year replacement warranty.
This means you will be shipped a replacement for failed products
under warranty. We also require that the failed product be returned.
This warranty does not cover application or design errors.
All new products are warranted by the manufacturer.
Tangent does provide asset recovery services for your decommissioned
or surplus network equipment. Network equipment may be traded
in, purchased or consigned. We will work with you to decide
the best method for your business to recover some of its original